FAQ

Frequently Asked Questions (FAQ)

1. Where are you located?

Annyis Fashion is proudly based in the small island of St.Kitts but also operates online. This means you can shop your favorite styles anytime, anywhere!


2. Do you have a physical store?

Yes, we do. Annyis Fashion is located at #9 Roselane, Greenlands, St.Kitts. giving you access to all our fashion, beauty, and accessories, right at your fingertips.


3. What are your business hours?

Our online store is always open — 24/7.

Our physical store service hours:


Monday to Friday: 9:00 AM – 5:00 PM

Saturday: 10:00 AM - 6:00 PM

SUNDAY: CLOSED


4. How do I receive my order?

We offer pickup and delivery options depending on your location.

  • Local orders: Pickup or delivery can be arranged during business hours and be delivered the same day.

  • National/international orders: Shipped via our trusted delivery partners.

You will receive full tracking info once your order is processed.


5. How soon will I receive my order?

Orders are typically processed within same day.
Delivery timelines:

  • Local Delivery/Pickup: Same day (business days)

  • Standard Shipping: 1–3 business days (varies by location)

Please note: Processing time may vary during sales, new drops, or holidays.


6. What payment methods do you accept?

We accept all major payment methods, including:

  • Credit & Debit Cards

  • PayPal

  • Bank transfer (if applicable to your region)

All transactions are secure and encrypted for your safety.


7. Do you offer refunds or exchanges?

At Annyis Fashion, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help you with returns and exchanges.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. No Refunds, Store Credit Only. No Exceptions.


8. Still have questions?

We’re here to help!
Email us at [email protected] or chat with us via WhatsApp at +1 (869) 669-0764.

Contact Us

We’re here to help you shine โœจ

Have a question about your order, need styling advice, or just want to say hello? At Annyis Fashion, we’re always ready to assist with anything you need.

๐Ÿ“ง Email Us

General inquiries & support:
[email protected]

๐Ÿ’ฌ Chat With Us

Need quick help? Chat with our support team via WhatsApp:
๐Ÿ“ฒ +1 (869) 669-0764

 

๐Ÿ“ฑ Follow & Connect

Stay updated and inspired on social:
Instagram @AnnyisFashion | Facebook @iAnnyisFashion | 

Thank you for being part of the Annyis Fashion family.
Your glow-up is our priority — don’t hesitate to reach out! ๐Ÿ’–